We resolve our customers' most common questions.
Have questions? We have answers.
Can I place an order from abroad?
Yes! We accept orders from any country. You just need to choose your product, personalize it, and complete the payment. We'll take care of the rest.
How far in advance should I place my order?
For same-day delivery, we recommend placing your order before 12 p.m. However, you can write to us and we'll confirm availability based on your location and the chosen product.
How do I know if my order was delivered?
Once we've made the delivery, we'll notify you on WhatsApp with a confirmation. We always ensure every surprise arrives just as we promised.
Can I personalize the arrangement or breakfast?
Of course. You can include a card with a message, change colors, or include any special instructions. Write to us and we'll help you customize it.
Do you deliver all over Medellín?
Yes, we make deliveries in Medellín and some surrounding areas. If you have any doubts about the exact coverage, contact us on WhatsApp and we will confirm it immediately.
Write to us and we'll be happy to help.